1. Data Controller Overview
This Privacy Policy explains how Sereno Poupentorio ("we", "us", or "our") collects, holds, utilizes, and safeguards personal data obtained through our website, computational terminal, and algorithmic services. For the purposes of the UK Data Protection Act 2018 and the retained General Data Protection Regulation (UK GDPR), Sereno Poupentorio functions as the primary Data Controller.
If you have questions regarding the handling of your data, you may reach our designated Data Protection Liaison at [email protected].
2. Categories of Information We Collect
We restrict data collection strictly to information required to provide reliable quantitative services, fulfill regulatory obligations, and ensure infrastructure integrity:
- Identity and Contact Data: Full name, verified email address, phone number, country of residence, and basic account identifiers provided during inquiries or onboarding.
- Technical and Telemetry Data: Internet Protocol (IP) address, browser client identifiers, operating system metrics, device fingerprinting tokens, log file stamps, and network routing telemetry.
- Platform Engagement Metrics: Usage durations, feature clicks, algorithmic module interactions, preference configurations, and performance error reports.
- Communication Records: Written exchanges, support correspondence, and administrative feedback submitted to our team.
We do not collect sensitive category personal data (e.g., biometric markers, racial origin, political opinions, or medical records) nor do we store complete financial card payment numbers.
3. Lawful Bases and Purposes of Processing
Under United Kingdom data protection statutes, each processing action must rely upon an established lawful ground:
- Performance of a Contract: Providing real-time calculation feeds, facilitating platform account management, and enabling customer assistance services.
- Legitimate Interests: Protecting our infrastructure against Distributed Denial of Service (DDoS) threats, detecting fraudulent or manipulative network traffic, and refining mathematical algorithmic models.
- Legal and Regulatory Compliance: Satisfying statutory audit requirements, financial crime prevention mandates, and lawful disclosures requested by competent judicial or administrative bodies.
- Consent: Serving non-essential analytical cookies or dispatching product informational briefings where explicit opt-in has been given.
4. Cookies and Analytical Tracking
Our platform uses standard session cookies, persistent telemetry cookies, and local browser storage mechanisms to authenticate active client sessions, preserve user settings, and monitor system latency.
Essential cookies are deployed automatically to make the website operational. Optional analytical cookies require your voluntary acknowledgment and can be adjusted, disabled, or removed at any time through your browser configuration controls.
5. Information Sharing and Disclosure
Sereno Poupentorio does not sell, lease, or monetize your personal information to commercial data brokers. Disclosures are strictly limited to:
- Authorized Cloud Infrastructure Providers: ISO-certified hosting networks, encrypted database operators, and low-latency Content Delivery Networks (CDNs) under rigorous data processing agreements.
- Execution Partners and Broker Interfaces: Independent third-party trading venues when explicitly requested and initiated by you for signal routing.
- Professional Advisors: Legal, financial, compliance, and cybersecurity auditors under contractual confidentiality obligations.
- Statutory Authorities: Law enforcement or judicial bodies where an incontrovertible statutory obligation requires formal data production.
6. International Data Transfers
Where personal data is transferred or processed outside the United Kingdom or the European Economic Area (EEA), we ensure equivalent safeguards are implemented. Such mechanisms include the UK International Data Transfer Addendum, standard contractual clauses approved by the Information Commissioner’s Office (ICO), or transfers to jurisdictions recognized by statutory adequacy regulations.
7. Data Retention and Safeguards
We retain personal records only as long as necessary to satisfy the objectives for which they were gathered, including ongoing software operation, dispute resolution, and statutory record-keeping periods (typically up to seven years under UK accounting and trade regulations).
All data at rest is protected with AES-256 cryptographic standards, while data in transit is protected using TLS 1.3 protocol encryption. Internal access to client logs is restricted through zero-trust access controls and multi-factor authorization.
8. Your Statutory Rights
Under UK data protection laws, you possess enforceable legal rights regarding your personal records, including:
- Right of Access: Requesting confirmation and copies of personal data maintained about you.
- Right to Rectification: Requiring prompt correction of inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): Requesting data deletion where legitimate processing grounds no longer apply.
- Right to Restrict or Object: Restricting processing under contested grounds or objecting to processing grounded in legitimate interests.
- Right to Data Portability: Receiving your personal information in a structured, machine-readable format.
To exercise any of these privileges, please send a written request to [email protected]. You also retain the right to lodge a formal complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
9. Policy Revisions & Enquiries
We may amend this Privacy Policy periodically to reflect technological adjustments or evolving legal frameworks. Updated iterations become effective upon publication on this URL. We recommend consulting this statement regularly.
Inquiries concerning data handling may be posted to Corn Street 9, WC1V 6AA Manchester, United Kingdom or emailed directly to [email protected].
Last updated: 14 January 2026